Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Subscribe to our newsletter
• Contact us through our website
• Register for our training programs
• Participate in our workshops or courses

Personal Information

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (company, job title, industry)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our site
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you newsletters, marketing materials, and other information
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your personal information in the following situations:

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Email service providers
• Payment processors
• Website hosting services
• Analytics providers

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal process
• Protect the rights, property, or safety of our company, users, or others
• Investigate potential violations of our terms of service

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You may request access to, or updates of, your personal information by contacting us at [email protected].

Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Deletion

You may request that we delete your personal information, subject to certain exceptions.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. For more information about our use of cookies, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to other websites. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Australian Privacy Principles

As an Australian company, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This includes:

• Collecting personal information only when necessary for our business activities
• Using and disclosing personal information only for the purposes for which it was collected
• Ensuring the security of personal information
• Providing individuals with access to their personal information
• Correcting personal information when necessary

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our website prior to the change becoming effective.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +61 2 9876 5432
• Address: Level 15, 383 Kent Street, Sydney NSW 2000, Australia